TERMS & CONDITIONS

Returns and Refunds

No refunds or exchanges on any purchased classes, memberships, late cancellation penalties, and no-show penalties. No sharing or splitting of memberships or packages.

Personal Sessions

  • 24-Hour Cancellation Policy: If you cancel a personal session within the 24 hour window of your scheduled session time, you will be charged for that session.

Free Demo Class

  • Offer available to new clients only

  • 12-Hour Cancellation Policy: If you cancel a group class within the 12 hour window of your scheduled class time, this is considered a Late Cancellation.

  • Late Cancellation / No-Show Penalty: $10 charge

Intro Month, Silver Membership, and Gold Membership

  • 12-Hour Cancellation Policy: If you cancel a group class within the 12 hour window of your scheduled class time, this is considered a Late Cancellation.

  • Late Cancellation Penalty: Forfeit of 1 class

  • No-Show Penalty: Forfeit of 1 class

  • Intro Month offer available to new clients only

  • No pausing or freezing of memberships allowed

  • Prices are subject to change

  • Membership automatically renews without notice, on the same day of the month purchased. Unused classes do not roll over.

  • If you would like to cancel your membership, please email info@korepilates.com at least 7 days before the next billing date

Platinum Membership

  • 12-Hour Cancellation Policy: If you cancel a group class within the 12 hour window of your scheduled class time, this is considered a Late Cancellation.

  • Late Cancellation Penalty: $15 charge

  • No-Show Penalty: $30 charge

  • You can book up to 1 class per day

  • No pausing or freezing of memberships allowed

  • Prices are subject to change

  • Membership automatically renews without notice, on the same day of the month purchased

  • If you would like to cancel your membership, please email info@korepilates.com at least 7 days before the next billing date

Single & Class Packs

  • 12-Hour Cancellation Policy: If you cancel a group class within the 12 hour window of your scheduled class time, this is considered a Late Cancellation.

  • Late Cancellation Penalty: Forfeit of 1 class

  • No Show Penalty: Forfeit of 1 class

  • Single Class expires 1 month from date of purchase.

  • Class Packs expire 1 year from date of purchase,